Richard Federowicz

Richard is the president of Quality Consulting Services. He has worked as an independent Management Consultant since 1992.  Quality Consulting Services is a provider of Quality Management, Operations Management and Engineering consulting services specializing in quality management system development and business operation optimization.  He has over 35 years of experience in independent consulting and employment in related fields in Fortune 500 corporations.

He is a graduate of the University of South Florida and holds a BSET with concentrations in Industrial Engineering and Management; and holds an Associates in Applied Science in Electronics.

He became a member of the American Society for Quality in 1985; held the position of Education Chair for the Tampa Bay region for several years; and became a Certified Quality Engineer (CQE) in 1986.

He has developed and delivered dozens courses on numerous topics both general and specific; and assisted more that 25 corporate clients as an independent consultant.

Rich is also a working artist, specifically a Woodist (wood artist) and is owner/operator of Against the Grain Studio whose specialty is Contemporary Wood Art and Studio Furniture.

John B. Stevens

John is the president of JB Stevens Organizational Solutions.  He is also the Director of the Masters in Business Administration – MBA – program, School of Business, at St. Bonaventure University.  He teaches in the in Management Science Department.

He has over thirty years of experience in organizational development, training, administration, human resources, communications and public relations.

He is a Certified Performance Technologist (CPT) and a Senior Professional in Human Resources (SPHR).

He is a graduate of St. Bonaventure University with a B.A. degree in Journalism.  He holds a Master of Arts degree in Business and Policy Studies from the Empire State College division of the State University of New York.

He authors a business column for the Olean Times Herald  newspaper.   He provides services to business, industry, non-profit and governmental agencies including:

  • strategic planning
  • training & organizational development
  • performance appraisal & coaching
  • and human resource, compensation consulting